The Model of Forming Satisfaction with E-Learningin in Arabic Language Education

Abstract

This study aims to empirically test a model for forming satisfaction with e-learning in Arabic language education at Islamic universities in Indonesia. The study employed a quantitative approach to collect data from 245 questionnaires distributed to Arabic language students at Islamic universities in Indonesia. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed a statistically significant relationship between access to technology and satisfaction with e-learning, as well as between access to technology and motivation in e-learning. Additionally, a significant relationship was found between motivation in e-learning and satisfaction with e-learning, highlighting the mediating role of motivation in influencing satisfaction. While many previous studies have addressed the topic of satisfaction with Arabic language education, this study offers a novel contribution by developing a model for forming satisfaction in Arabic language education, using motivation in e-learning as a mediating variable.